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Automations

An automation calls one customer when something happens in your store. You build it once and it runs on its own.

How it works

  1. 1

    Pick the trigger

    The event that starts the automation, like a checkout someone walked away from.

  2. 2

    Drag in the steps

    Drop a call and an SMS onto the canvas and set how long to wait before each one.

  3. 3

    Say what it may offer

    Write the opener and the goal of the call, and set the largest discount the agent is allowed to give.

  4. 4

    Check the cost, then switch it on

    You see the projected monthly cost before it dials anything.

Triggers

  • Abandoned cart
  • Abandoned checkout
  • Product purchased