Automations
An automation calls one customer when something happens in your store. You build it once and it runs on its own.
How it works
- 1
Pick the trigger
The event that starts the automation, like a checkout someone walked away from.
- 2
Drag in the steps
Drop a call and an SMS onto the canvas and set how long to wait before each one.
- 3
Say what it may offer
Write the opener and the goal of the call, and set the largest discount the agent is allowed to give.
- 4
Check the cost, then switch it on
You see the projected monthly cost before it dials anything.
Triggers
- Abandoned cart
- Abandoned checkout
- Product purchased
- …