Your receptionist can’t answer two calls at once
We take the second one, the busy line, the call at 9pm. Every caller becomes a booked visit.
Live call
Vetspeaking answering
Good evening, Oakfield Veterinary Centre.
Is Bella's booster due?
She is. Thursday, 10:15?
Yes, that works.
Visit booked
Bella · booster
Thursday, 10:15
Every missed call is a pet owner who calls the next practice
1. Someone rings your practice
A booster, a limp, a worried first-time owner.
2. Nobody's free to pick up
You're in consult, the line's busy, or you've closed for the evening.
3. They ring the next practice
Nine seconds of ringing is all it takes. That client is now on somebody else's books.
What are missed calls costing you?
Move the sliders to match your practice.
Walking out the door
We start at £85/mo
Book a callAssumes one in five missed callers doesn’t ring back. Your own numbers will differ - we’ll look at them properly on the call.
Every caller becomes a booked visit
Every call rings your team first, and the assistant steps in only when no one answers. You choose when: after-hours, overflow, or every call.
Call comes in
No one answers
Forwarded to AI
Gets the information
Books it in
Everything you need
Answers the call
Picks up on the fourth ring, says who it is and that the call is recorded, then listens.
Diary · Thu 12 Sep
Books it in
Appointment types, consult lengths, which vet sees which cases, buffers. Written into your practice system, not emailed to your team.
Thu 12
Fri 13
Moved to Fri 09:40 · caller texted
Moves it when plans change
Reschedules and cancels in the same call, then texts the caller the new time.
Inbound calls
Overflow, after-hours, or every call answered - you decide, and change it anytime in two clicks.
Outbound calls
Vaccination reminders, post-op check-ins, second doses, filling cancellations.
Text after the call
The caller gets the time and date before they've hung up.
Your own number
Keep the number your clients already dial.
Summaries and analytics
Every call in your inbox with a transcript, and what people actually ring about.
A knowledge base you can edit
New price, new vet, closing early - you add it yourself in a minute.
Live in five working days
1. The first call is a demo
You try a demo version built for your own practice, and we gather everything we need for the real build.
2. We build it in five days
We test it, add all the information it needs, stress test it, and give you all the access.
3. You sign off and it goes live
You try the finished assistant. We make any last changes you want, and then it's live and answering.
No appointment booked in 30 days? Full refund, setup included
£257 setup
Required. Built by hand.
Five working days
From your vets signing off.
No contract
Cancel any time, yourself.
In every plan
- Answering on your own number, 24/7
- Books straight into your system
- Your triage protocol, signed off by your vets
- Emergencies go to your on-call vet, never a voicemail
- Every call recorded, transcribed and summarised
- An SMS to the caller after the call
- Edit your hours, prices and services yourself
- AI disclosure and recording notice built in
- Inbound calls
- Outbound calls
- No contract. Cancel any time, yourself.
Questions
Not answered here? Email us.